CRM · TRAVEL & HOSPITALITY

CRM for Travel Agencies: Convert Inquiries Into Bookings

Manage travel inquiries, send itineraries on WhatsApp, and track bookings from inquiry to payment.

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THE PROBLEM

Where travel & hospitality sales teams lose leads

High inquiry volume

Travel agencies get hundreds of inquiries for packages — most go unfollowed.

Itinerary sharing

Sending customized itineraries and package details is time-consuming.

Payment collection

Collecting deposits and final payments requires persistent follow-up.

HOW SALESMAX FITS

How Salesmax supports travel & hospitality sales teams

Inquiry management

  • Auto-capture from website, Facebook, and Google Ads
  • Categorize by destination, budget, and travel date
  • Auto-assign to available travel counselors

WhatsApp selling

  • Send itineraries and package PDFs via WhatsApp
  • Quick reply templates for common queries
  • Payment link sharing via WhatsApp
INTEGRATIONS

Integrations for Travel & Hospitality

WhatsApp

Sell on WhatsApp with template messages, auto-replies, and chat-to-deal tracking.

Razorpay

Track payments and invoices within your CRM pipeline.

Facebook

Automatically capture leads from Facebook Lead Ads.

Google Ads Lead Form

Automatically capture leads from Google Ads Lead Form extensions.

Travel & Hospitality — frequently asked questions

See Salesmax for Travel & Hospitality in action

15-minute guided walkthrough tailored to your sales workflow.