Every sales and CRM term you need to know, explained simply
An AI tool that helps sales reps prioritize leads, draft messages, and decide next actions.
Customer Relationship Management software that helps teams manage contacts, conversations, and deals.
Contacting prospects by phone who have not previously engaged with your business.
A stage-by-stage view of active deals from first contact to closed won or closed lost.
A person or business that has shown interest and may become a customer.
A method of ranking leads by conversion likelihood and business value.
Marketing Qualified Lead, a lead considered sales-ready by marketing criteria.
The full set of opportunities expected to convert into revenue over time.
A model of how prospects move from awareness to purchase with drop-off at each stage.
Sales Qualified Lead, a lead validated by sales as ready for direct engagement.
Phone-based outreach for lead qualification, follow-up, and deal progression.
Using WhatsApp to engage leads, share collateral, follow up, and close deals.