Refund and Cancellation Policy

At Salesmax, we strive to provide reliable and transparent service to all our clients. Please read the following policy carefully to understand the terms related to cancellations, renewals, and refunds.

1. Subscription Renewals

All subscriptions (quarterly, half-yearly, and annual) renew automatically on their scheduled renewal date, based on the original date of purchase.

2. Cancellation Process

Customers may cancel by emailing admin@salesmax.ai. To avoid renewal charges, cancellation requests must be submitted at least 15 days prior to the end of the current billing period.

Upon cancellation, all associated data will be permanently deleted from our servers. This action is irreversible.

3. Refund Policy

Salesmax does not offer refunds for any partial use, mid-term cancellations, or unused subscription periods. Fees for the current billing period cannot be recovered if the service is discontinued before the term is complete.

4. Plan Changes

You may upgrade or downgrade your plan at any time. However, no pro-rata adjustments or refunds will be provided for the current billing period.

5. Suspension & Termination

Salesmax reserves the right to suspend accounts for suspected fraud, abuse, or violation of our terms, with fees remaining non-refundable.

6. Service Modifications

We reserve the right to modify or discontinue any aspect of the Salesmax service, with or without notice, at any time.

7. Contact

For cancellation or refund queries, contact admin@salesmax.ai (Evdusk Datatech Private Limited).